Testimonials
What Do Our Clients Say About Us?
The care staff understand my mum very well, are both sympathetic and responsive to her support needs, treating her with dignity and care at all times. Oaklands home itself is always bright and clean, the food is of an excellent standard and my mum has been very happy in the 3 years she has been here. Communication is also very good indeed and the staff ring me personally if there is anything they think I need to know. Their overall service standard is excellent. I have no complaints.
My dad settled very quickly into Oaklands and I believe this was down to the friendliness and helpfulness of the staff. He enjoys the meals and the dining room and lounge are of a nice size, not cramped and not too big that it is like a hospital. The fact that it is a converted house is a positive as it is more like home for the residents.
Have had previous experience of care homes and I would rate this one very highly indeed. They are a very caring environment and interact really well with the residents. There is always a good staff presence and they are always interacting with the residents.
The home is welcoming, clean and a good place to visit. My dad’s face lights up when staff comes to him which for me is a wonderful testament to how happy he is there.
The care and attention that is given to my brother is marvellous. He is treated exactly how I would expect him to be if he were still home with me. We recently had the pleasure of attending the home annual hog roast. 10/10 to the management and carers for putting on such a lovely event.